Privacy policy
The short version. The app does not ask for an account and does not collect your name, email address, phone number, contacts, photos or location. Your answers, your progress, your streak and your test date live on your phone, and we never see them. If Android’s own backup is switched on, your phone includes them in your personal Google backup, so a new phone can carry on where the old one left off — that copy belongs to your Google account, not to us. The only things that come to us are anonymous crash reports, anonymous usage statistics and, if you buy the full edition, a record of that purchase. If you email us from the app, the email also includes details about the app and your phone, and codes that let us find the reports from your install, so we can help you. You see all of it before you send. Nothing is sold, and there are no ads.
Who we are
Oath makes citizenship test preparation apps. This policy covers the Australian Citizenship Test app on Google Play and Apple App Store ("the app"). Questions about this policy: hey.vishistv@gmail.com.
What stays on your phone
Everything you do in the app is stored only on your device:
- your answers, scores, mistakes and readiness
- your streak and your test date
- your settings, such as theme, voice, reading speed and reminder time
- the question bank and study book, including any updates the app downloads
We cannot see any of this and it is never sent to us. Settings → Delete all my data removes all of it from your phone at once. Uninstalling the app removes it too.
Android backup
Android backs apps up by itself when you have that switched on in your phone’s settings. When it does, everything in the list above — your answers, progress, streak, test date and settings — is copied into your own Google account backup along with the rest of your phone. That is what lets a new phone, or a reinstall on the same one, carry on where you left off instead of starting from zero. On phones running Android 11 or older we leave your answers and progress out of that copy, for security reasons of our own, so only your settings and test date come back on those.
That copy goes to Google’s backup service, not to us. We never receive it and we cannot read it. On Android 9 and later, Android encrypts the backup with your own screen lock before it leaves your device, which means Google cannot read it either — and we ask Android not to make the copy at all on a phone that cannot do that. What Google does with it is covered by Google’s privacy policy.
You can switch it off for every app at Settings → Google → Backup on your phone (the exact wording varies by manufacturer). If you do, a lost, reset or reinstalled phone will start you from zero.
What leaves your phone, and why
Crash reports
If the app crashes, a crash report is sent to Google's Firebase Crashlytics so we can fix the problem. A report contains the technical stack trace, the app version, your device model and operating system version, a random installation identifier that lets us count how many installs a crash affected, the app-instance identifier used in usage statistics, and the app's most recent log lines (for example, which screen was open). It never contains question text or your answers. Google keeps crash reports for 90 days.
Usage statistics
The app records anonymous events such as "mock test finished" or "study section opened" through Google Analytics for Firebase. Each event carries a random app-instance identifier, the same random installation identifier that crash reports use, the app version, your device type, language and country, and a masked IP address. The advertising identifier is not collected. Events never include question text, your answers or anything that identifies you. Google keeps these statistics for up to 14 months. We use them only to see which parts of the app are used and to make it better.
Purchases
Payment for the full edition is handled by Google Play (or the App Store). We never see your card or bank details. The app uses RevenueCat, the service that checks what you have unlocked and restores it if you reinstall. Each time the app starts, it asks RevenueCat about a random anonymous customer identifier, whether or not you have bought anything. When you buy, the product you bought, the date, and the store's purchase receipt are added to that customer record. Google Play's own handling of your payment is covered by Google's privacy policy.
Content updates and settings
From time to time the app checks Google's Firebase for an updated question bank and for remote settings (for example, whether a feature is switched on). Those requests carry a random installation identifier, the app version and package name, your country and language codes, time zone and operating system version. If an update exists, the app downloads it over an encrypted connection.
Notifications
If you turn on a daily reminder, the reminder is scheduled on your phone. Nothing about it is sent anywhere.
All of the above travels over encrypted connections (HTTPS). Google and RevenueCat act as our service providers and are not permitted to use this data for their own purposes. We do not share it with anyone else, and we do not sell it.
When you email us
If you tap Contact us in Settings, or Report a problem with this question, the app opens your own email app with a message ready for you. Nothing is sent until you press send. Under the space for your words, the message lists details that help us answer you:
- the app version and country, the question bank version, and whether you have the full edition
- your phone model, operating system version, and language and region
- three random codes: the installation identifier used in crash reports, the app-instance identifier used in usage statistics, and the anonymous customer identifier held by RevenueCat
A question report also names the question in its subject line. The codes let us find the crash reports, usage statistics and purchase record from your install, so we can see what went wrong. Sending them is the only way those records become linked to you, and it only happens if you choose to send the email. You can read every line first and delete anything you do not want to share. We also receive your email address and whatever you write. We use all of it only to answer you and to fix the problem you tell us about.
What we never do
- No accounts, passwords or sign-in.
- No name, email address, phone number, contacts, photos, microphone recordings or location, unless you choose to email us.
- No advertising, no ad networks, no advertising identifier.
- No tracking across other apps or websites.
- No selling or renting of data.
Children
The app is made for adults preparing for a citizenship test and is not directed at children under 18. We do not knowingly collect information from children.
Your choices
- Delete everything on your phone: Settings → Delete all my data, or uninstall the app.
- Android backup: switch it off in your phone’s settings (Settings → Google → Backup). If you have used Delete all my data, the next backup your phone makes replaces the old one.
- Delete your purchase record: email hey.vishistv@gmail.com and we will delete the anonymous customer record held by RevenueCat. Note that you will then need Google Play (or the App Store) to restore the purchase.
- Crash reports and usage statistics are anonymous and are not linked to you, unless you send us the codes described in "When you email us". They expire automatically as described above.
- Emailing us: you can delete the app details and codes from the message before you send it. We can still help, but it may take us longer.
- Reminders: switch them off in Settings or in your phone's notification settings.
Changes to this policy
If we change what the app collects, we will update this page and change the date at the top. Material changes will also be noted in the app's release notes.